Shipping and Return Policy
Shipping Policy
We aim to process all orders as quickly as possible. Orders are typically processed within 1–2 business days after payment is confirmed.
Delivery times may vary depending on your location and the shipping method selected at checkout. Once your order has been shipped, you will receive a confirmation email with tracking details if available.
Please make sure your shipping address is correct before placing your order. We are not responsible for delays caused by incorrect addresses, courier issues, customs clearance, or unexpected weather conditions.
If your order is delayed or appears to be lost in transit, please contact us and we will do our best to help.
Return & Refund Policy
We want you to be happy with your purchase. If you are not satisfied with your order, you may request a return within 30 days of delivery.
To be eligible for a return, items must be:
Unused and in their original condition.
Returned in the original packaging, where applicable.
Accompanied by proof of purchase.
To start a return, please contact us with your order number and reason for return. Once your request is reviewed, we will provide the return instructions.
Please note:
Return shipping costs may be the responsibility of the customer unless the item is defective or sent in error.
Used, damaged, or opened hygiene-related items may not be eligible for return.
Refunds will be issued to the original payment method after the returned item has been inspected and approved.
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible so we can resolve the issue.